Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
By the end of this course, you will be able to:
– Describe common UX research methods.
– Empathize with users to understand their needs and pain points.
– Create empathy maps, personas, user stories, and user journey maps to understand user needs.
– Develop problem statements to define user needs.
– Generate ideas for possible solutions to user problems.
– Conduct competitive audits.
– Identify and account for biases in UX research.
– Start designing a mobile app, a new project to include in your professional UX portfolio.